LIVE FAMILY TREE MAKER SUPPORT

Need Help With Family Tree Maker?

Tell us what you're experiencing and provide as much information as possible about your software and issue.

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Tell Us About Your Problem

Our support team can help you understand available options for common Family Tree Maker technical issues.

Phone Support

+1-888-257-3335

Email Support

support@familytreemakersupportlive.com

Online Support

Submit your technical question using the support request form.

Address

11008 County Road, Terrell, TX 75160, United States

Live Chat

Ask about your Family Tree Maker technical problem.

Phone

Speak with a support representative.

Remote Help

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Please do not include passwords, activation keys, payment information or other sensitive credentials in this form.

Online customer technical support
BEFORE CONTACTING US

Have Your Software Details Ready

Providing a few details can make it easier to understand your issue.

  • Family Tree Maker version
  • Windows or Mac
  • Description of the problem
  • Any error message you see
  • What you were doing when the problem occurred

Independent Technical Support

Family Tree Maker Support Live is an independent third-party technical support provider. We are not affiliated with, endorsed by, or officially connected with Software MacKiev, Family Tree Maker, Ancestry, RootsMagic or other brands referenced on this website.

Disclaimer: We are an independent third-party technical support provider and are not affiliated with or endorsed by Software MacKiev, Family Tree Maker, Ancestry or other brands mentioned on this website.